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Awards and Honors

In this section of the Virgin Mobile Media Center, you'll find a list of some of the awards and honors earned by Virgin Mobile USA over the years.

2012

Customer Service

Customer Satisfaction
J.D. Power & Associates – Overall Customer Satisfaction Performance in 2012 Wireless Customer Care Non-Contract Volume 1 Study
J.D. Power & Associates – Overall Customer Satisfaction Performance in 2012 Wireless Customer Care Non-Contract Volume 2 Study

2011

Customer Service

Best Cell-phone Plans
Kiplingers Personal Finance Best of Everything List – payLo $30 Talk & Text

2010

Marketing

BIllboard Touring Awards Magazine - Concert Marketing & Promotion Award
Breakthrough Award
Virgin Mobile Presents the Monster Ball Starring Lady Gaga

2009

Customer Service

Consumer Reports - Best Cell Phone Service Prepaid Wireless

Marketing

Billboard - Concert Marketing & Promotion Award of Year - Nominated
Billboard - Concert Marketing & Promotion Award of Year- Nominated
Event Marketer - Ex Award for Best Proprietary Event Experience - Virgin Mobile Festival

Business

New Jersey Technology Council - Public Company of the Year

2008

Customer Service

PC Magazine - Reader's Choice Award Survey

Retail

SPARC Silver Circle Award 2008 - Top Supplier Named by Leading Retailers

2007

Customer Service

J.D. Power & Associates
PC Magazine - Reader's Choice Award Survey

Marketing

CyberScholar and Club VMU training Awards

Pro-Social

National Network for Youth Gold Pen Award - The Re*Generation and National Homeless Youth Awareness Month

2006

Customer Service

PC Magazine's Reader's Choice Award - particularly cited for fees and customer service
J.D. Power & Associates - Highest Ranking in America's Wireless Prepaid Services for Customer Satisfaction

Business

New Jersey Technology Council Award - Industry Hall of Fame

Advertising

Association of Hispanic Advertising Agencies - GOLD
ADDY's Gold Award
Radio Mercury Awards - Best Radio Campaign of the Year in Spanish<
New York Festival - Bronze World Medal - International Advertising Awards
Cannes Advertising Festival Award - Film Shortlist
Cannes Advertising Festival Award - Bronze
Advertising Age - Hispanic Creative Advertising Awards
Bronze World Medal - International Advertising Awards - SILVER

2005

Advertising

AICP Award
Clio Award
Radio Mercury Awards
Art Director's Club
Cannes Advertising Festival Award

2004

Retail

Fred Meyer & Associates - Best Industry Permanent Award for Virgin Mobile USA End Cap
Wal-Mart - Supplier of Excellence Q1
Trans World Entertainment Award - Electronics Accessories Vendor of the Year
Wal-Mart - Supplier of the Year

Advertising

ADDY's Silver Award
Creativity Magazine - Special Citation for Ad Spot
Advertising Age - Number One Commercial
Advertising Age - Ten Best Lines from Ads

Marketing/Public Relations

Billboard Magazine - Billboard Magazine's Digital Entertainment Conference Award
Cassandra Report Award - Being One of the Year's Coolest Brands
Miami Mobile Music Conference Award - for Best Mobile Music Campaign

To contact a member of the Virgin Mobile USA media relations team, please email us at: VMUGeneral@sprint.com.